Charge Policy

  • Meal Payments

    Cash or check payments are accepted at each school cafeteria. Online payments can be made through Skyward with RevTrak. This system allows parent/guardian to make payments with Master Card, Discover Card, or Visa at their convenience through Skyward Family Access.

    Parents and guardians are encouraged to monitor their child’s meal account balance continuously throughout the school year in Skyward/RevTrak or by contacting the cafeteria manager. Unpaid meal charges can create challenges for students, staff, and campuses. The Student Nutrition department relies on payments to provide healthy, appealing, and affordable meals to all students.

    Parent/Guardian Notification

    Negative account balances will be handled through the following process.

    • Parents/Guardians will receive notification via automated call or e-mail notification twice a week when the student’s account is
    • Once the balance reaches -$10.00, the school cafeteria manager will contact the parent/guardian via email or phone call twice a week. The manager may discuss the negative balance with the principal
    • A district-issued letter will be mailed to the parent/guardian once the balance has reached -$25.00.
     

    Charges

    The Student Nutrition Department will follow the procedure above and work closely with the parent/guardian on scheduling a repayment plan for the current school year. The last day of the grace period for parents to work out a repayment plan with Student Nutrition will be on the last instructional day of the school year. Charging will be discontinued at that time.

    The USDA School Breakfast and National School Lunch Programs does not allow the carry-forward of negative balances on student cafeteria accounts. Wylie Independent School District must also address negative balances and their effect on the budget at the close of each year, so these charges must be reconciled annually.

    Staff Meals

    Wylie ISD staff are expected to have funds available for the purchase of their meal. Adults can pay via cash or check in the cafeteria or make online payment with RevTrak. For convenience purposes, charges will be allowed. If a staff account balance reaches -$5.00, the Student Nutrition department will email a reminder to the employee. Staff members who reach a balance of -$10.00 will no longer be able to charge meals.

  • In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. 

    Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

    To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: https://www.usda.gov/oascr/how-to-file-a-program-discrimination-complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by:

    (1)    mail:        U.S. Department of Agriculture

                            Office of the Assistant Secretary for Civil Rights

                            1400 Independence Avenue, SW

                            Washington, D.C. 20250-9410;

     

    (2)    fax:          (202) 690-7442; or

    (3)    email:      program.intake@usda.gov.

    This institution is an equal opportunity provider.