Complaint & Grievance Process
Wylie ISD believes the best solutions often come from open, respectful conversations at the campus or department level. While we always encourage individuals to work together to resolve concerns informally, we also recognize that there are times when a formal review may be necessary.
In those cases, Wylie ISD provides a formal grievance process to ensure concerns are reviewed thoroughly, fairly, and in accordance with Board policies and applicable state and federal laws. Grievance forms may be submitted electronically or in person, in accordance with state law. Both online and printable versions are available below for your convenience.
For Student and Parent Complaints/Grievances
Parents and guardians should follow the official process outlined in Board Policy FNG(LOCAL). Please note: certain topics are addressed by specific policies or other documents that may modify or replace the standard complaint process. We encourage you to review the relevant policy before proceeding.
- Board Policy FNG
- Complaint/Grievance Forms:
Online Submission Form Printable Form - Need Help? Contact the Student Services Department at 972.429.3009
For Employee Complaints/Grievances
- Board Policy DGBA
- Complaint/Grievance Forms:
Online Submission Form Printable Form - Need Help? Contact the Human Resources Department at 972.429.3035
For Public Complaints
- Board Policy GF
- Complaint/Grievance Forms:
Online Submission Form Printable Form - Need Help? Contact the Communications Department at 972.429.2971