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Welcome to Wylie ISD's TechDIY site!
This is where you can find help for your technical issues that may be able to be resolved by you. This knowledgebase of documents is a collection of helpful tips and tricks to provide you with the expertise to resolve a technical problem. There is always the opportunity to submit a ticket to your Campus Tech using Eduphoria if you need assistance for any technical issue.
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Moving Mailboxes to Microsoft’s Exchange Online
- How will I know when my mailbox is moved?
- Who will this impact?
- When will this happen?
- Why are we doing this?!
- Is my email address changing?
- What to expect in Outlook
- How to access email using a web browser (Chrome, Edge, Firefox, Safari, etc.)
- Is it safe to enter my username and password at www.outlook.com?
- My Outlook isn't updating!
- People are telling me their emails to me are being returned (“bouncing”)
- How do I sync my Apple device?
- How do I sync my Android device?
- Outlook keeps asking me for my credentials...
- Outlook has red "x" and will not get any email
- "Mailbox is Full" and How to Clean Up Emails
- Quarantine Summary Messages-What Does This Mean?...
- How to forward Gmail to Outlook
- Creating a Signature in Outlook
- Adding Outlook to your Taskbar
- How to Update your Address Book
- Email is returned undeliverable when emailing to a district employee
- Conference Calling with Cisco Phones
- Telephone Not Working
- Voicemail for a Direct Line Phone
- Voicemail for a Non Direct Line Phone
- Cisco 7821 Phone
- Cisco 7841 Phone
- Cisco 7940 Phone
- Cisco 7942 Phone
- Cisco 7960 Phone
- Cisco 7962 Phone
- Quick Reference Sheet 7962
- Cisco Phones 8800-series (8811, 8845 and 8851 models)
- Quick Reference Sheet 8800-series (8811, 8845 and 8851 models)
Teacher Laptop Issues
- Laptop is not charging...
- Technology Tickets FAQ...
- New Laptop Power Important Buttons
- Laptop not displaying on monitor?...
- Lines or Blinking Monitor?...
- Multiple Monitors and your Laptop Screen
- Moving applications using multiple monitors
- Screen is Flipped
- PDF's not opening in Adobe Acrobat
- How to Login to Skype
- Dell Stylus Pen Instructions-Quick Guide
- Dell Stylus Pen - How to Setup
- Procedures & Guidelines
- Purchasing Apps for an iPad
- Apps on Student iPads-FileWave
- QR Reader for iPads-QuiRksheets
- How to print Clever Badges for your classroom
- How to add a website to your iPad screen
- iPad not charging-Troubleshooting
- Activating License for Mirror 360
- How do I use Mirror 360?
- Mirror 360 will not connect...
- Updating Mirroring 360
- Mirroring 360 for iPad
- Installing iStation on an iPad
- What is See Saw?
- Voice Thread Setup for iPads