Tech DIY

Welcome to Wylie ISD's Tech DIY site!

This is where you can find help for your technical issues that may be able to be resolved by you. This knowledgebase of documents is a collection of helpful tips and tricks to provide you with the expertise to resolve a technical problem. There is always the opportunity to submit a ticket to your Campus Tech using Incident IQ if you need assistance for any technical issue. You MUST be signed in using your @apps.wylieisd.net account to view these documents.

General Information

New Hire Orientation

Technology in Wylie ISD

Welcome to the Wylie Independent School District! We're glad you've joined us!

Please take a few minutes to familiarize yourself with the tools we have to offer as you begin your career in the best public school in the Great State of Texas. The Technology Department is here to support and serve you as you support and serve the students of our district.

Setup Self-Service Password Reset

The Wylie ISD technology department is making a change to how staff and students in grades 5-12 manage their passwords. Currently, when staff or students forget their passwords, they must find specific staff members who can reset their passwords. If the staff member or student is not on-campus, then they are unable to sign in until they can meet with that password-reset person. This is especially troublesome over the summer.

Solution

Implement Microsoft’s self-service password reset tool.

When

Beginning Tuesday, April 27, when staff and students in grades five through 12 log into their accounts they will be prompted to provide information to enable their accounts for self-service password resets. Simply follow the prompts and provide the required information. Once complete with this one-time process, these staff and students in grades five through 12 can reset their own passwords as needed.

Step 1:

Upon sign-in, you will be presented with this dialog box. Click Next.

Screenshot of the password protection process

Step 2:

Select one or all of the options to set up. You must select at least one option.

Step 3:

If you select Security Questions, you will be presented with 15 questions from which to choose. Select three to which you will remember the answers, which you will provide.

Step 4:

Once you finish setting up all the authentication options you want (Phone, Questions, etc.), that’s it! You’re finished!

Student 1:1 Chromebook Help

Password and Login Help

For information on how to setup your password and authentication, please see the Setup Self-Service Password Reset information above.

Chromebook Information

1:1 Chromebook Program

1:1 Chromebook Handbook

Chromebook Parent Agreement

Chromebook Student Agreement

Chromebook Payment Information

Chromebook DIY Help (Common Issues)

Taking care of your Chromebook (Video)

What username and password do I use to access academic websites?

How do I submit a ticket for Technology help for my Chromebook?

DIY Resources

Multi Factor Authentication (MFA) Setup

Outlook (Email)

Login Help

New Teacher Laptop Help

Teacher Laptops

Telephones

Printers

Google Chrome

Software

Document Cameras

Smart Boards

iPads

Chromebooks

Send a Fax from your Computer

Simply create a new email, address it to FaxSend@wylieisd.net, add the fax recipient’s number to the Subject line (currently 10-digit local or toll-free calls only), then type whatever you want to be the body of the fax in the email message. Need to send an attachment? Go for it! See below for a sample fax-email. You can even do this from the Xerox and Ricoh copiers!

Sample Subject Line fax numbers that will work
- Please do not add an 8 before the fax number
- 972-442-5360 – with or without dashes
- 1-888-473-2961 – needs the 1 but the dashes are optional
- 1-903-555-1212 – will not work because this is long distance
Supported attachments
- Image files: bmp, gif, jpg, jpeg, png, tif, tiff
- Documents: docx, doc, pdf, rtf, txt
- Spreadsheets: xlsx, xls