Student Nutrition

Meal Payments

Cash or check payments are accepted at each school cafeteria. Online payments can be made through Skyward with RevTrak. This system allows parent/guardian to make payments with Master Card, Discover Card, or Visa at their convenience through Skyward Family Access.

Parents and guardians are encouraged to monitor their child’s meal account balance continuously throughout the school year in Skyward/RevTrak or by contacting the cafeteria manager. Unpaid meal charges can create challenges for students, staff, and campuses. The Student Nutrition department relies on payments to provide healthy, appealing, and affordable meals to all students.

Parent/Guardian Notification

Negative account balances will be handled through the following process.

• Parents/Guardians will receive notification via automated call or e-mail notification twice a week when the student’s account is
• Once the balance reaches -$10.00, the school cafeteria manager will contact the parent/guardian via email or phone call twice a week. The manager may discuss the negative balance with the principal
• A district-issued letter will be mailed to the parent/guardian once the balance has reached -$25.00.

Charges

The Student Nutrition Department will follow the procedure above and work closely with the parent/guardian on scheduling a repayment plan for the current school year. The last day of the grace period for parents to work out a repayment plan with Student Nutrition will be on the last instructional day of the school year. Charging will be discontinued at that time.

The USDA School Breakfast and National School Lunch Programs does not allow the carry-forward of negative balances on student cafeteria accounts. Wylie Independent School District must also address negative balances and their effect on the budget at the close of each year, so these charges must be reconciled annually.

Staff Meals

Wylie ISD staff are expected to have funds available for the purchase of their meal. Adults can pay via cash or check in the cafeteria or make online payment with RevTrak. For convenience purposes, charges will be allowed. If a staff account balance reaches -$5.00, the Student Nutrition department will email a reminder to the employee. Staff members who reach a balance of -$10.00 will no longer be able to charge meals.

• Parents/Guardians will receive notification via automated call or e-mail notification twice a week when the student’s account is
• Once the balance reaches -$10.00, the school cafeteria manager will contact the parent/guardian via email or phone call twice a week. The manager may discuss the negative balance with the principal
• A district-issued letter will be mailed to the parent/guardian once the balance has reached -$25.00.

Would You Like to be a Lunch Angel?

Wylie ISD is committed to providing quality nutrition for the thousands of students that eat with us everyday. Hundreds of these students and their families struggle to meet the financial demands of these meals, resulting in a nearly $150,000 negative balance for the school district.

Families are encouraged to apply for Free/Reduced meals, however many still struggle to maintain their balance. Through the generous donations of selfless individuals, school districts all over the country receive help for this financial burden through donations. If you are able to donate and interested in this cause, together we can relieve this burden for families and continue to assure that Wylie ISD Nutrition Services is able to look out for the best interest of our children.

How to Donate:

1. Visit the Wylie ISD Revtrak web store
2. Select "Donation Opportunities"
3. Select "Student Nutrition Donation"
4. Fill out the donation amount information
5. If you have a specific campus you would like your donation to go toward you may enter the name of this school in the text box at the bottom of the page.

Step By Step Instructions:

Your decision to provide this generous donation will have far-reaching positive effects on the students, the staff, and the entire Wylie District Nutrition Services Program. Please see the instructions below to learn how you can donate today!

Step 2: Select "Donation Opportunities"

Step 4: Fill out the donation amount information

Step 5: Enter the name of this school in the text box at the bottom of the page if you wish to donate to a specific campus

Wylie ISD and our students sincerely thank you for your generosity in supporting families.

Q: How do I find out if my child (children) qualifies for free/reduced-price meals?

A: At the beginning of every school year, parent/guardian must first complete an application for free/reduced meal application. Applications are available, in English and Spanish, at the Student Nutrition Office (200 Pirate Drive, Wylie, TX 75098; 972-429-2333). The application is also offered online. Once the application is received and processed, the parent/guardian will be contacted and informed as to whether or not their child/children would qualify for meal benefits.

Q: Why do adults pay more than students for the same meal?

A: Per USDA regulations, adult meals must be priced higher to cover the costs of those meals. We can offer student meals at a lower price because we receive reimbursement from the government for each student meal we serve. Since adult meals are not eligible for reimbursement, we must charge adults the full cost of the meal.

Q: How do I limit my students a la carte purchases?

A: You are able to set daily monetary limits for your students ’ a la carte  purchases or  disable a la carte purchase in your students’ accounts all together in Skyward.  A LA Carte Limits Tutorial.

Q: How do I make payments online for my students meal account?

A: You can add funds to your students' accounts with an one time payment option by going to RevTrack and following the instructions in this Online Tutorial.

Q: How do I enable/disable notifications for my students letting me know when they are low on money?

A: You can enable or disable notifications for your students food service account and change how you receive the notifications in Skyward. Food Service Notifications Tutorial.

Q: Does my child have to purchase an entire meal?

A: To receive a reimbursable meal, student must take at least three of the four components served at breakfast, and three of five components served at lunch. For optimum nutrition, we strongly recommend that students take all available meal items. Furthermore, a reimbursable meal (breakfast or lunch) is a great deal, which is less expensive than the same items purchase a la carte.

Q: What happens to the money in my child’s account at the end of the school year, or if my child transfers to another Wylie ISD school?

A: Funds left in an account at the end of the school year will be available for the following school year. Wylie ISD students who transfer to a different Wylie ISD school can access their meal account at any school within the district. If the student is transferred outside of the Wylie ISD, the parent/guardian can complete the Refund Request Form and send it to the Student Nutrition Office to process.

Q: Why can’t I charge my breakfast/lunch to my child’s meal account?

A: Since the Student Nutrition Department receives federal reimbursement for every student meal purchase, we cannot charge adult/visitor’s meal along with the student’s meal on the same transaction. Sorry for the inconvenience and we encourage parents who are planning to eat in the cafeteria for the day to bring cash or check.

Cash/Check Payments

Wylie ISD accepts pre-printed checks only (check contains pre-printed name, address, phone number, sequential check number with bank routing number, and the checking account number imprinted on the bottom left portion of the check.) No temporary checks will be accepted. Make checks payable to Wylie ISD Student Nutrition.

Request for Refund/Transfer on Student’s Meal Account

Student Nutrition offers three options to transfer or refund the balance on a student’s account. You must be the legal guardian of the student to make the request. Please allow 4-6 weeks to process the refund request.

1. Transfer balance to a sibling(s) enrolled in Wylie ISD
2. Refund balance
   1. Credit card payments made this school year will go back to the card on file.
   2. All other refunds will be issued a check.
3. Donate the balance to the Wylie ISD Angel Fund

Please disable the auto-replenish feature in the student’s meal account before completing the Request for Refund/Transfer form. The tutorial below provides information for parents/guardians on how to make a one-time payment and to remove auto-replenish from your student’s lunch account.

Auto-Replenish Removal Tutorial

Click Here to Complete the Refund Request Form

Online Payments

This tutorial is to show parents/guardians how to add funds to their student's accounts with a one-time payment option online.

Tutorial  Visit RevTrack

Setting A La Carte Limits

This tutorial is to show parents/guardians how to set daily monetary limits for their students ’ a la carte purchases or how to disable a la carte purchases in their students’ accounts.

Tutorial