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Have you downloaded the Wylie ISD Mobile App? Over 28,000 of you have...thank you! We hope you enjoy using it. If you have not downloaded it and have not heard of it, this district app is the “one stop shop” for Wylie ISD parents. With the app, you can access student information – like grades, attendance and lunch balances. The app also features bus routes, lunch menus, sports schedules, Peachjar flyers, school directory information, and so much more!Now that the school year has started, go download the Wylie ISD app today! Search for “Wylie ISD” in either the App Store or Google Play Store, or click on one of the icons below.
Signing in is not required to use or customize the app. However, doing so does grant you access to your student's data. If you have any questions, please contact the Wylie ISD Communications Department.
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- Getting Started
- View Student Data
- FAQs
- Icons
- Update Contact Information
How to Download the Wylie ISD App
- Go to the App Store or Google Play
- Search "Wylie ISD"
- Select 'Free' and then 'Install'
- You will need to know your Apple or Google account password
- After it has installed select 'Open'
- You have now downloaded the app
How to Change your Delivery Preferences
Update where you want to receive your messages for each type of notification.
- Select Edit Delivery Settings to display the Delivery Settings window.
- Set delivery preferences for each type of message (Emergency, Attendance, Balance, Survey, and/or Other), by selecting the following icons:
- Mobile app notification
- Text/SMS number
- Phone number
- Email address
For each message topic and each device, select the green icon to turn off the notification, or select a gray icon to turn on the notification. Please note, Emergency, Attendance, Balance, Other and REACH all require at least one contact method.
How to Customize Your News Feed
- Select the 'News' icon
- By default you will see all the district level news feeds
- Select the 'Gear/Sliders' in the upper right hand corner
- Select which school(s) you wish to follow
- Choose which type of news you want to follow
- Select 'Back' and then 'Done'
- Now your customized selection will display in your News Section
How to Customize Your Calendar Feed
- Select the 'Calendar' icon
- Select the 'Gear/Sliders' in the upper right hand corner
- Select which school(s) you wish to follow
- Select "Done"
- Your App is now customized
How to Set up Push Notifications
- Open the App
- Click on the "Notifications" Icon
- You will see "Alerts" and "Inbox"
- Your "Inbox" contains any messages you have received through our new Blackboard Mass Communication Tool
- Alerts are push notifications that pop-up on your phone
- To set-up an alert select the "Gear" or "Sliders" in the upper right hand corner.
- You can set up alerts for:
- Any time a new message is sent
- When you child’s class grades drops below a certain threshold
- When your child’s assignment grade drops below a certain threshold
- When your child’s grade has been updated by the teacher
- To set a threshold select an alert topic
- Change "Off" to "On"
- Then pick your threshold
- It's that easy
View Grades, Assignments, Attendance, Lunch Balance
- The Wylie ISD App allows you to view your child's grades, assignments, attendance record, library books checked out and cafeteria balance
- Grades, assignments, attendance and cafeteria balances are pulled from Skyward Family Access. Any information that does not appear in Skyward will not display in the app either.
- Select the Log In icon
- You will need to enter your Skyward Family Access Login ID and the temporary password that was emailed to you. If you don't know your login information, visit wylieisd.parentlink.net and use the 'Forgot password?' link. Your login is your Skyward Family Access username. Please see the FAQs for more information.
- Once you are logged in, click the icon with your child's name/picture
- To view grades, click on "Classes". You will see the grades on the right-hand side
- To view specific assignments and grades for those assignments, select a class.
- Enjoy the app
Frequently Asked Questions
Q: I did not receive my email with my username and password, what do I do?
A: First, please check your spam filter. Second, visit wylieisd.parentlink.net and use the 'Forgot password?' link. Your login is your Skyward Family Access username. After you click 'Send Email' you will receive an email with your login credentials. If you do not have or know your Skyward Family Access username, please contact the registrar or campus secretary at your child's school.Q: Why does the data in the app not match what I see in Skyward Family Access?
A: Skyward Family Access contains live, up-to-the-minute information. The app receives a nightly "dump" of data and presents a snapshot of your student's information as of the previous day. This delay accounts for the occasional discrepancy of information. However, whenever there is a discrepancy, Skyward Family Access always trumps the app.Q: I use a Windows Phone, can I still use the app?
A: Yes. You can go to http://wylieisd.parentlink.net/m/ on your Windows phone to access the app information.Q: If my contact information is incorrect what do I do?
A: Your contact information is pulled from the Skyward Family Access system. You will need to login to Skyward and make any changes or contact your campus to change restricted information. For Skyward help, please visit our Skyward webpage.Q: I want my other family members to receive notifications too, can I add their information?
A: Yes, simply login to the system (either online or in the app) and click the icon with your name (on the last page). Click the pencil in the upper right hand corner and add the appropriate phone, SMS/text number(s) and/or email address(es).Q: Why can I only view my information not my spouses?
A: When you login to the app you will see any guardians listed for each child, but you will only see detailed information for the parent who is logged in. If you and your spouse share a login username and password, then you will only see the parent whose account that login is associated with. Every parent should be using their own account.Q: Why don't I see my child's grades/assignments?
A: Grades and assignments are pulled from Skyward. If your child's grades or assignments are not posted in Skyward, then they will not be available in the app at this time. Please check with your child's teacher to discuss when assignments and grades will be posted.Q: Can I access lunch menus on the app?
A: Yes. Simply click the menus icon and browse for a school and menu.Q: The app isn't working correctly. What should I do?
A: If you’re using an Apple device:- Tap on the “Settings” icon.
- Select “Reset app defaults.” (Note: This will reset all your settings, including your selected feeds.)
- Hit “Reset.”
- If that doesn’t work, you may need to uninstall the app and download it again.
If you’re using an Android device:
- Exit the app and go to your phone settings.
- Locate the application manager, and find the Wylie ISD mobile app.
- Tap on the icon.
- On the next screen, hit "Storage" and then “Clear data.”
- If that doesn’t work, you may need to uninstall the app and download it again.
Icons
Activity Stream
Customizable stream of news and activity from your campuses.
Athletics
View schedules and scores.
Bully Reporting
Report bullying activity for immediate investigation.
Bus Routes
When and where students are picked up and dropped off.
Calendar
District and campus-specific events, activities, important dates.
Charms
Charms is the Fine Arts communication & resource website.
COVID-19 Information
District COVID-19 information and resources, including On Campus and Remote Learning resources.
Directory
School and staff contact information.
Edit Delivery Preferences
Set how we can contact you and alerts you receive.
Facebook
Photos, reminders, good news and minor notifications on Facebook.
Help
Resources to help you set-up and use the district app.
Here Comes the Bus
Real-time Wylie ISD bus tracking sytem that helps parents & students know where their bus is.
Log In
View student data like grades, assignments and lunch balance.
Menus
Customizable view breakfast and lunch menus.
News
Customizable feed of the latest news from around Wylie ISD.
Notifications
News and information about your student (with login).
Online Payment Center
Add money to lunch accounts and pay for other district items.
Parent Name
View and add to your contact information, change password and edit delivery preferences.
Peachjar
Customizable view of all Peachjar flyers.
Resources
Helpful links to district information.
School Finder
Search by address to find the schools you are zoned to attend.
Skyward App
Launch the Skyward app to view detailed student data. Login required.
Skyward Mobile
Open the mobile view of Skyward to view detailed student data. Login required.
Student Name
View student data like grades, library books and assignments. Login required.
Suggestion Box
Send us praise or suggestions for improvement.
Superintendent
Dr. Vinson's bio.
Tip Line
Report potential violence, drug use and other issues. Not for bullying.
Twitter
Photos, reminders, good news and minor notifications on Twitter.
The Wylie Way
Information about our character education program.
WCN
Wylie Community News is our weekly District newsletter.
YouTube
Informative, program-based and event videos.How to Update Your Contact Information
