Mobile App Help

    How to Download the Wylie ISD App

    • Go to the App Store or Google Play
    • Search "Wylie ISD"
    • Select 'Free' and then 'Install'
    • You will need to know your Apple or Google account password
    • After it has installed select 'Open'
    • You have now downloaded the app

    How to Customize Your News Feed

    • Select the 'News' icon
    • By default you will see all the district level news feeds
    • Select the 'Gear/Sliders' in the upper right hand corner
    • Select which school(s) you wish to follow
    • Choose which type of news you want to follow
    • Select 'Back' and then 'Done'
      • Now your customized selection will display in your News Section

    How to Customize Your Calendar Feed

    • Select the 'Calendar' icon
    • Select the 'Gear/Sliders' in the upper right hand corner
    • Select which school(s) you wish to follow
    • Select "Done"
    • Your App is now customized

    How to Set up Push Notifications

    • Open the App
    • Click on the "Notifications" Icon
    • You will see "Alerts" and "Inbox"
    • Your "Inbox" contains any messages you have received through our new Blackboard Mass Communication Tool
    • Alerts are push notifications that pop-up on your phone
    • To set-up an alert select the "Gear" or "Sliders" in the upper right hand corner.
    • You can set up alerts for:
      • Any time a new message is sent
      • When you child’s class grades drops below a certain threshold
      • When your child’s assignment grade drops below a certain threshold
      • When your child’s grade has been updated by the teacher
    • To set a threshold select an alert topic
    • Change "Off" to "On"
    • Then pick your threshold
    • It's that easy

    View Grades, Assignments, Attendance, Lunch Balance

    • The Wylie ISD App allows you to view your child's grades, assignments, attendance record, library books checked out and cafeteria balance
      • Grades, assignments, attendance and cafeteria balances are pulled from Skyward Family Access. Any information that does not appear in Skyward will not display in the app either.
    • Select the Log In icon
    • You will need to enter your Skyward Family Access Login ID and the temporary password that was emailed to you. If you don't know your login information, visit wylieisd.parentlink.net and use the 'Forgot password?' link. Your login is your Skyward Family Access username. Please see the FAQs for more information.
    • Once you are logged in you will see your child's picture displayed
    • Click on your child's picture
    • To view grades click on "Classes". You will see the grades on the right hand side
    • To view specific assignments and grades for those assignments, select a class.
    • Enjoy the app

    Frequently Asked Questions

    Q: I did not receive my email with my username and password, what do I do?
    A: First, please check your spam filter. Second, visit wylieisd.parentlink.net and use the 'Forgot password?' link. Your login is your Skyward Family Access username. After you click 'Send Email' you will receive an email with your login credentials. If you do not have or know your Skyward Family Access username, please contact the registrar or campus secretary at your child's school.

    Q: Why does the data in the app not match what I see in Skyward Family Access?
    A: Skyward Family Access contains live, up-to-the-minute information. The app receives a nightly "dump" of data and presents a snapshot of your student's information as of the previous day. This delay accounts for the occasional discrepancy of information. However, whenever there is a discrepancy, Skyward Family Access always trumps the app.

    Q: I use a Windows Phone, can I still use the app?
    A: Yes. You can go to http://wylieisd.parentlink.net/m/ on your Windows phone to access the app information.

    Q: If my contact information is incorrect what do I do?
    A: Your contact information is pulled from the Skyward Family Access system. You will need to login to Skyward and make any changes or contact your campus to change restricted information. For Skyward help, please visit our Skyward webpage.

    Q: I want my other family members to receive notifications too, can I add their information?
    A: Yes, simply login to the system (either online of in the app) and click the icon with your name (on the last page). Click the pencil in the upper right hand corner and add the appropriate phone, SMS/text number(s) and/or email address(es).

    Q: Why can I only view my information not my spouses?
    A: When you login to the app you will see any guardians listed for each child, but you will only see detailed information for the parent who is logged in. If you and your spouse share a login username and password, then you will only see the parent whose account that login is associated with. Every parent should be using their own account.

    Q: Why don't I see my child's grades/assignments?
    A: Grades and assignments are pulled from Skyward. If your child's grades or assignments are not posted in Skyward, then they will not be available in the app at this time. Please check with your child's teacher to discuss when assignments and grades will be posted.

    Q: Can I access lunch menus on the app?
    A: Yes. Simply click the menus icon and browse for a school and menu.

    Q: The app isn't working correctly. What should I do?
    A: If you’re using an Apple device:

    • Tap on the “Settings” icon.
    • Select “Reset app defaults.” (Note: This will reset all your settings, including your selected feeds.)
    • Hit “Reset.”
    • If that doesn’t work, you may need to uninstall the app and download it again.

    If you’re using an Android device:

    • Exit the app and go to your phone settings.
    • Locate the application manager, and find the VPS mobile app.
    • Tap on the icon.
    • On the next screen, hit “Clear data.”
    • If that doesn’t work, you may need to uninstall the app and download it again.

    Icons

    Activity Stream App Icon

    Activity Stream
    Customizable stream of news and activity from your campuses.

    Athletics App Icon

    Athletics
    View schedules and scores.

    Bully Reporting App Icon

    Bully Reporting
    Report bullying activity for immediate investigation.

    Bus Routes

    Bus Routes
    When and where students are picked up and dropped off.

    Calendar App Icon

    Calendar
    District and campus-specific events, activities, important dates.

    Directory App Icon

    Directory
    School and staff contact information.

    Delivery Preferences  App Icon

    Edit Delivery Preferences
    Set how we can contact you and alerts you receive.

    Facebook App Icon

    Facebook
    Photos, reminders, good news and minor notifications on Facebook.

    Help App Icon

    Help
    Resources to help you set-up and use the district app.

    Livestream App Icon

    Livestream
    Watch live and archived events, such as board meetings.

    Log In App Icon

    Log In
    View student data like grades, assignments and lunch balance.

    Menus App Icon

    Menus
    Customizable view breakfast and lunch menus.

    News App Icon

    News
    Customizable feed of the latest news from around Wylie ISD.

    Notifications App Icon

    Notifications
    News and information about your student (with login).

    Online Payment Center App Icon

    Online Payment Center
    Add money to lunch accounts and pay for other district items.

    Parent Name App Icon

    Parent Name
    View and add to your contact information, change password and edit delivery preferences.

    Peachjar App Icon

    Peachjar
    Customizable view of all Peachjar flyers.

    Resources App Icon

    Resources
    Helpful links to district information.

    School Finder App Icon

    School Finder
    Search by address to find the schools you are zoned to attend.

    Skyward  App Icon

    Skyward App
    Launch the Skyward app to view detailed student data. Login required.

    Skyward Mobile Icon

    Skyward Mobile
    Open the mobile view of Skyward to view detailed student data. Login required.

    Student Name App Icon

    Student Name
    View student data like grades and assignments. Login required.

    Suggestion Box App Icon

    Suggestion Box
    Send us praise or suggestions for improvement.

    Superintendent App Icon

    Superintendent
    Dr. Vinson's bio.

    Tip Line App Icon

    Tip Line
    Report potential violence, drug use and other issues. Not for bullying.

    Twitter App Icon

    Twitter
    Photos, reminders, good news and minor notifications on Twitter.

    Wylie Way App Icon

    The Wylie Way
    Information about our character education program.

    YouTube App Icon

    YouTube
    Informative, program-based and event videos.